Envista Holdings Hiring for Customer Service Executive, Mumbai – NBS at Mumbai Full Time

We know that dental professionals do more than create healthy, beautiful smiles – they create confidence. To achieve their goals they need a champion. They need someone who will be there for them, side by side and end to end. At Envista, we’re uniquely positioned to be this champion. Our differentiated combination of commitment to our customers, innovative focus on the future, respect for each other, continuous improvement, and empowering, accountable leadership embolden us to champion dental professionals like no one else can. Our comprehensive product portfolio consisting of more than 30 industry leading brands, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies partner with dental professionals to help them deliver the best possible patient care. We believe true champions lift each other up, and we are looking for new champions to join our team. If you believe champions do more than win – they stand for something bigger – you can build a meaningful career at Envista. Let’s talk. Learn more at envistaco.com .

Job Description:

Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.

Job Requirements:

• Customer order management (B2C) and Customer service support
• Exchange orders and warranty claim management
• Documentation validation and maintain MIS
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
• Keep inventory control and reviewing reorder points periodically to meet monthly demand
• Good written and verbal communication with internal & External customers and respective stakeholders
• Graduate in commerce with 3 years of experience in customer order processing
• Preferred proficiency in SAP

Operating Company:

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.