Full Job Description
Company Description
When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.
Job Description
About BU
At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure – STS. The team drives innovation and efficiency through disruptive technology, across Epsilon platforms and business verticals. From being the first point of contact for our infrastructure needs to final deployment, the team provides end-to-end solutions for our internal and client-facing platforms. By embracing the latest in technology like Cloud, Automation and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities for us.
Why we are looking for you
Understands and leverages best practices of Information Technology.
Working with one of the largest IT Support teams.
Working in a complex, enterprise environment with multiple, global data centers
Collaborate with various client teams/stake holders.
What you will enjoy in this role
Working with different kinds of customers contributing to varying kinds of Infrastructure environment
Administration and troubleshooting of all version of Unix OS
Working on the cloud, AWS & Azure.
Code and Contribute towards Automation
Align to Industry followed Security Standards
What you will do
Should have thorough hands-on knowledge on installing, administering and troubleshooting RHEL 6.x, 7.x, 8.x & 9.x, CentOS and Solaris 10 & 11.
Hands-on experience with the complete patch management lifecycle including testing, deploying, troubleshooting missing patches and patch issues, etc. utilizing the change management process and patch management and automation tools necessary to ensure compliance and successful audits.
OS Vulnerability and Compliance remediation.
Hands-on building and supporting physical and virtual servers (VMware).
Responsible for keeping management up to date on any outstanding production related issues.
Participate and demonstrate recovery procedures during DR exercises.
Knowledge and troubleshooting issues related to backup and antivirus at OS level.
Desired skill set on LDOM, Virtualization technologies.
Remote administration using consoles like ILO, DRAC, SP, SC, etc.
Should possess certifications like RHCE (RedHat), SCSA (Solaris), VCP.
Automation of day-to-day jobs using scripting languages like Shell, Python, Ansible/Playbook.
Should understand installation related problems for applications like Java, Apache and databases.
Provide training to team on the relevant technical subjects.
As a Senior Admin, drive projects through Jira and ensure we have the updates from team until closure.
Help team in understanding and absorbing new technology. Work with various teams and stakeholder to roll out the same in phased manner within given timelines.
Coordinate with vendors and required stakeholders to troubleshoot issues related to OS and hardware.
Must have very good verbal and written communication skills, should be able to chair and participate in conference calls with international customers.
Working in a complex, enterprise environment with multiple, global data centers in collaboration with network, application, and including demonstrated collaboration with middleware teams
Document and update Manual Operating Procedures (MOPs).
Qualifications
Experience in RHEL, Solaris, CentOS, DHCP, DNS, Ansible.
Have excellent knowledge on Storage – SAN, NAS, Rubrik, Volume Management, BIND DNS, Jira, Confluence.
Excellent verbal and written communications skills
Desired to have hands on experience in troubleshooting server class hardware mainly with HP C7000 & C3000 Chassis, HP Blade systems, HP Synergy, DELL Blades, etc.
Knowledge of ITIL best practices.
Willingness to work in 24/7 environment with rotational shifts.
Requires a minimum of 5 to 8 years of relevant experience with an Associates or bachelor’s degree.
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