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Private Jobs / Private Sector
Ergode IT Services Pvt ltd Hiring for Customer Service at Calcutta Full Time
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- CSE is responsible for responding to buyer queries and issues via emails.
- CSE is responsible for handling logistic queries and issues via emails.
- CSE is responsible for taking buyer, seller, and logistic calls.
- CSE is responsible for making outbound calls in case of follow-ups with buyers, sellers, and logistics.
- CSE is responsible for converting inquiry calls to sales.
- CSE is responsible for communicating with external coordinators (TX Warehouse) to resolve the cases.
- CSE is responsible for taking Website Chats.
Job Type: Full-time
Salary: ₹25,000.00 per month
Schedule:
- Evening shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Kolkata, Kolkata – 700020, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 2 years (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Speak with the employer
+91 7208054743