Europ Assistance Hiring for Customer Service at Mumbai Full Time

Experience: 6 months – 2 + years customer service/referral specialist and/or call center experience

Qualification: Full time- Minimum Graduation is required

Language Know: English, Hindi Job Type: Full Time (8-8.5 Hours shift)

Voice Process

Email/ Care Process

JOB DESCRIPTION –

Customer Care Executive Location: Andheri East, Mumbai Role Purpose:

• Open to work in rotating shifts which includes night shifts in a 24×7 work environment.

• Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies

• Co-ordinate with the relevant departments towards resolution of customers case

Application Deadline: 4/12/2021

Expected Start Date: 3/12/2021

Job Type: Full-time

Salary: ₹9,302.00 – ₹22,000.00 per month

Schedule:

• Rotational shift

Application Question(s):

• How soon can u join?
• Do you have your own System & Internet?
• Does your system have 8 GB Ram, Windows 10 & Intel Processor or willing to Update?
• what is your current or previous CTC?

Education:

• Bachelor’s (Required)

Experience:

• Customer service: 1 year (Required)
• voice (customer service): 1 year (Required)
• Email/ Chat (customer service): 1 year (Required)

Language:

• English (Required)
• Hindi (Required)

Work Remotely:

• Temporarily due to COVID-19