Europ Assistance Hiring for Customer Support Executive (Roadside Assistance/ Voice inbound) at New Delhi Full Time

Job description

JOB DESCRIPTION:

Position: – Assistance Coordinator

PART TIME/ SPLITSHIFT

Experience: Min 6 months

Note: Open to work in rotating shifts which includes night shifts in a 24×7 work environment.

(*Candidate should have their own system/ internet BYOD)
can work Remotely (Windows 10, I3 Prosessor, Ram 8 GB)

Roles & Responsibilities:

• Resolve customer complaints via phone.

• Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

• Coordinate with customers, clients & internal operations team regarding case.

• Handle case related 2wheelers & 4wheelers services

Language Know: English & Hindi South Indian languages preferable

Part-time hours: 34 per week

Application Deadline: 29/9/2021

Expected Start Date: 28/9/2021

Job Type: Part-time

Salary: ₹8,000.00 – ₹22,000.00 per month

Schedule:

• Rotational shift

Application Question(s):

• Do you Have your Own computer/ Internet facility?
• Applied for Part time/ Full time??
• should be able to Join Immediately
• Should have their own system. (windows 10, Ram 8, Processor i3) or willing to update?
• “What is current/ Last drawn Salary?”

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English/ Hindi (Required)

Work Remotely:

• Yes

Speak with the employer
+91 8799042299