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Private Jobs / Private Sector
Filecart private Limited Hiring for CCE (Customer Care Executive) at India Full Time
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Overseeing the customer service process.· Resolving customer complaints brought to your attention.· Handling customer concerns and complaints in a timely manner.· Establishing a positive rapport with all clients and customers via phone.Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Contact us: -( pranshi ): -9343586180
Job Types: Full-time, Fresher
Salary: ₹170,000.00 – ₹250,000.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)