Filecart private Limited Hiring for CCE (Customer Care Executive) at India Full Time

Overseeing the customer service process.· Resolving customer complaints brought to your attention.· Handling customer concerns and complaints in a timely manner.· Establishing a positive rapport with all clients and customers via phone.Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.

Contact us: -( pranshi ): -9343586180

Job Types: Full-time, Fresher

Salary: ₹170,000.00 – ₹250,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)