Log In

Don't have an account? Sign up now

Lost Password?

Sign Up

Private Jobs / Private Sector

FirstCry.com (BrainBees Solutions Ltd.) Hiring for Operation Executive at Pune, Maharashtra, India Full Time

Job Description:

Key Responsibilities:

  • Handle inbound and outbound customer calls, emails, and chats promptly and professionally.
  • Resolve service-related queries, complaints, and issues efficiently.
  • Coordinate with internal teams (operations, logistics, etc.) for issue resolution.
  • Follow up with internal teams for fast resolution.
  • Achieve performance metrics such as response time, resolution rate, and customer satisfaction score (CSAT).
  • Escalate unresolved issues to higher support levels when necessary.
  • Provide feedback and suggestions to improve customer experience and processes.
  • Maintain a courteous, positive, and customer-focused attitude at all times.

Job Overview

  • Date Posted:
  • Job Title: FirstCry.com (BrainBees Solutions Ltd.) Hiring for Operation Executive at Pune, Maharashtra, India
Apply for job

Apply For This Job

Upload your CV/resume or any other relevant file. Max. file size: 2 GB.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.