FIS Global Hiring for Capacity Manager at Chennai, India Full Time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor’s Degree

Travel Percentage :

0%

Capacity Planner – Bangalore/Pune – 7 to 12 years – JR0168244

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This role is a part of our Remote Infrastructure Management Team. Provide leadership to capacity planning support services to application teams and operations teams. Requires knowledge of multiple operating systems and hardware platforms. Primary duties include installation and/or support of capacity management tools, detailed capacity analysis, identification of tuning opportunities, recommendation of capacity increases and presentation to various levels of management.

What you will be doing

• Meets commitments and provides excellent customer service at all times with internal and external clients.• Provides detailed status reports (written and/or verbal) of tasks and difficulties encountered enabling managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.• Ensures issues including large tuning opportunities and capital needs for capacity increases are escalated appropriately to TSG management.• Assists application groups with performance analysis by identifying tuning opportunities and measuring impact of application tuning as well as new application changes and releases.• Monitors and measures resource consumption (CPU, Memory et al).• Measures and extrapolates historical growth to predict future trends.• Works with application teams to understand future growth requirements due to application program changes as well as customer conversions and de-conversions.• Prepares and presents reports on capacity management duties to management.• Provides daily support for data collection process.• 24×7 on-call support of data collection process

What you bring:

• • Communicates ideas both verbally and in written form in a clear, concise, and professional manner• Demonstrated analytical capabilities and ability to understand and apply technical concepts• Intermediate to advanced knowledge of Microsoft Excel• Requires good working knowledge of at least one performance data collection system or a proven ability to learn new technologies and apply concepts effectively• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally• Basic knowledge of operating systems and hardware capabilities• Personal commitment to stay current with latest technology concepts• Ability to analyze and solve problems using learned techniques and tools• Flexibility, versatility, dependability

What we offer you

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career in Remote infrastructure Management.

• Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A broad range of professional education and personal development opportunities

• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice (http://www.fisglobal.com/privacy) .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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