We are looking for a DDI Professional to operate and maintain functional and secure DDI infrastructure and services. To participate as a vital part of our global DDI team of professionals responsible for a world-class global enterprise DNS, DHCP & IPAM service.
The goal of our DDI service and of this position is to satisfy the ever-changing, ever-growing demands of a multi-cloud, dynamic compute environment at the speed of the business.
Follow Change Control documentation and procedures to make changes to DDI systems.
Understand and use TCPWave and QIP DDI systems to enact changes requested by the business.
Understand DNS/DHCP & IPAM system performance. Review log files and other performance data for a broad understanding.
Respond to emergencies and incidents with urgency. Listen and ask good questions. Communicate with DDI Team members and drive to a resolution.
Learn and use Ford’s Terraform / GitHub DevOps pipeline to manage and deploy DDI infrastructure in the cloud.
Interact and communicate well with others. Provide assistance when you can. Ask for assistance when needed. Listen well and ask good questions. Be forthright and truthful about mistakes we all make them.
Maintain high quality technical and procedural documentation.
Engage customers and peers with quality, concise and clear correspondence.
Must Haves (Required)
DNS, DHCP and IPAM experience.
Ability to learn and an attitude of continual self-improvement.
A mind toward constant improvement and automation.
A curious mind that asks good questions, studies, and learns.
Ability to operate and participate as part of a global team.
Observation and communication skills that support and celebrate diverse thinking.
Troubleshooting and root cause analysis skills.
Excellent customer focus and engagement skills.
Ability to work in a multi-cultural, remote, geographically disparate team.
Nice to Have Experience
TCPWave or other DDI Systems
Unix/Linux administration
Terraform & GitHub DevOps pipelines.
Network operating systems (Cisco IOS, etc…)
Capacity planning and performance analysis skills
Requisition ID : 37513
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