Gadget World Club Hiring for Customer Support Executive at Mumbai Full Time

Responsibilities

• Respond to customer queries in a timely and accurate way.
• International Calling experience.
• Quick and attentive speaking with the clients.
• Identify customer needs and help customers use specific features.
• Update our internal database with information about technical issues and useful discussion with the customers.
• Follow up with customers to ensure their technical issues are resolved.
• Admin & some operational work would be additional.

Requirements & Skills

• Experience as a Customer Support voice process or similar CS role.
• Experience using help desk software and remote support tools.
• Excellent communication (English & Punjabi Languages are must).
• Multi-tasking abilities.
• Patience when handling tough cases.
• Only for Female candidates.
• It would be remote work.

Job Type: Full-time

Salary: From ₹23,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)