General Mills Hiring for Associate, Admin Services at Mumbai, Maharashtra Full Time

Full Job Description
Job Description:
Shift Timing: 5.30 pm to 2.30 am IST

CMW Co-Ordinator: Core Responsibilities (80%)

 Work with both the CWM program and other business groups related to contractor engagements
 Request XIDs for contractors
 Request VDI or Vendor VPN with laptop when appropriate (per IT standards)
 Support setup of contractor access to systems and software
 Communicate (via email or Teams) with contractor and hiring manager throughout the process
 Technology issue resolution and/or escalation to appropriate IT group as needed
 Close XIDs at the end of the services and facilitate return of equipment when applicable
 Help to develop and/or support continuous improvement initiatives to streamline and drive efficiency in the process
 Undertake any Adhoc project

Coordination levels:
Co-ordinating with Global Stakeholders and vendors
Networking
Problem Solving
Miscellaneous

Other areas of focus (20%)

Supporting ongoing Client’s needs, doing necessary follow-ups, tracking regular Project status & sharing updates
Providing insights/solutions to Customer Satisfaction
Planning, assigning, and monitoring work tasks for optimum team efficiency.
Managing repositories for project logs, source files, files and project folders
Data reporting tools (Tableau, excel etc.)
Collaborate with the vendors for any business need
Maintain confidentiality of highly sensitive information
Manage complex office administrative work requiring the use of independent judgment and initiative
Process/Developmental Training

Education and Experience

Minimum Degree Requirements: Bachelors
Preferred Degree Requirements: Masters
Preferred Major Area of Study: Any Graduate degree
Minimum years of related experience required: 4-5 years of Coordination
Preferred years of related experience: 2-3 years Helpdesk experience

Specific Job Experience or Skills Needed

Demonstrate a customer service mindset.
Excellent Communication skills.
Should have a process based & Continuous Improvement approach
Team Player
Critical Thinking
Emotional Intelligence
Judgement & Decision Making
Research Oriented
Problem Solving

Technology Knowledge Preferred
1. Tableau
2. VDI
3. VPN

Competencies/Behavior required for job

Soft Skillset:
Seamless communication both Written and Verbal
Relationship building with Leaders/clients
Judgment and Problem Solving
Proactiveness
Quick decision making
Transparent communication
Organized mindset
Maturity
Ability to work both independently and collaboratively, regularly bring ideas forward for improvement
Demonstrated capability of managing multiple tasks/ projects simultaneously
Accuracy, detail-oriented
Strong orientation to customer service
Integrity

Company Overview:
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.