Gloplax Solutions Hiring for Site Manager – Administration and Facilities at Hyderabad, Telangana Full Time

Full Job Description
Job Description
About the Company

Gloplax specializes in enabling companies to set up and run their global sourcing / offshore centres in India and The Philippines. We bring extensive experience and cutting-edge capability and tools to drive success for our customers. Gloplax clients include marquee brands in the Financial Services, Technology and Retail space, spread across India, US, and Australia. (www.gloplax.com)

Role Summary and purpose

Lead the Administration & Facilities Team at Hyderabad Site in managing all the services and ensuring smooth functioning of the facilities
Desired Educational Qualification: Graduate (2+3)

Job Duties and Responsibilities
Primary (what they do 90% of the time):
Responsible for managing the facilities and administration of both client partners and Gloplax facility

Serves as the single point of contact (SpoC) for all facilities & administration issues and escalations and ensures timely closures.

The candidate should have experience of working in a 24/7 operating facility and be willing to work in multiple shifts

Should be able to mentor and lead a group of team members / vendors / service providers for smooth functioning of the facility

Ensure facility is fully operational with all utilities functioning properly, facility is clean and maintained according to company policy and procedures.

Oversee alignment of standards in terms of hard and soft services including preventative maintenance delivery, janitorial, landscaping, technology, moves-adds-changes process including management of SLA’s & KPI’s of the IFM contract

Strive for consistent levels of customer service delivery and enhanced workplace experience.

Control of business critical/emergency situations and seeks to resolve promptly while ensuring minimum disruption to the business

Drive continuous improvement of processes and procedures within the facilities environment with focus on increasing efficiency and reducing cost.

Review Service Contracts and produce, communicate management reports and information (financial, KPI’s, SLA’s)

Seat Allocation and Space Management

Review and approve vendors invoice in a timely manner to avoid any delays in payments.

Planning/forecasting the facility’s upcoming needs and requirements

Ensuring that facilities meet compliance standards and government regulations

Helping with office relocations activities.

Overseeing F&B operations to ensure cafeteria and pantry/vending service is available to the satisfaction of employees on 24/7 basis.

Manage the Transport operations to ensure seamless movement of associates to avoid any disruption to the business

Secure the office premises and people 24/7 by maintaining continuous co-ordination with the security and ensure constant security presence.

Managing parking facilities and ensuring space is available for all the associates

Implementation of systems & procedures to ensure 99.9% uptime on all facilities related support across operations as per pre-determined budgets.
Unique Knowledge & Skill Requirement:
Functional knowledge

Responsible for managing the facilities and administration of both client partners and Gloplax facility

Serves as the single point of contact (SpoC) for all facilities & administration issues and escalations and ensures timely closures

Business Experience

An overall awareness of the roles within the business they are supporting.

Leadership Skills

Ability to confidently interact and discuss with team members, managers, and colleagues across the organization.

Problem Solving

Ability to adapt quickly to our fast paced and changing environment.

Impact

Have a direct impact on the core activities of the organization and expected to deliver on responsibilities within time constraints.

Act as a champion for continuous growth of the organization.

Interpersonal Skills

Demonstrates effective communication, decision making, presentation, and facilitation skills.
Experience
10 years
Industry
IT Services
City
Hyderabad
State/Province
Telangana
Zip/Postal Code
000000
Country
India