gnke services Hiring for Customer Care Executive at Salt Lake City Full Time

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team.

Job Type: Full-time

Salary: ₹16,500.00 – ₹19,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Bidhannagar, Salt Lake City – 700091, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Customer service (Preferred)
• Technical support (Preferred)
• total work (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 8910006310