Gnxt systems Hiring for Customer Service Representative at Noida Full Time

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Excellent communication skills

• Responding promptly to customer inquiries.

• Communicating with customers through various channels (Calls and Emails).

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Ensure customer satisfaction and provide professional customer support.

Job Type: Full-time

Salary: ₹25,000.00 – ₹35,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• B-8, Sector-62 Noida, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Language:

• English (Preferred)