GOALSMATE ACADEMY PVT. LTD. Hiring for Front Desk Executive at Mumbai, Maharashtra Full Time

Full Job Description
Descripción de la compañía
Goalsmate Academy Institute of Airhostess Training (Unit of Goalsmate Academy Pvt. Ltd.) was launched in the year 2016 by some Academicians, Service industry professionals and Industrialists with the sole objective of rendering exclusive Aviation, Hospitality, Travel & Tourism and Retail Management education services. It is one of the best Institutes to train young promising candidates to provide manpower for the Aviation, Hospitality, Travel & Tourism and Retail industry.

Goalsmate Academy- Institute of Airhostess Training is a highly reputed institution in India that offers the most advanced courses to Indian and International students. The institution strives to provide students with the finest Education & Training so that they may become able to make a global career in the highly competitive Aviation & Hospitality and Retail industry.

We not only lay stress and emphasis on creating professional skills but also encourage various other curriculum activities to develop an overall personality of the candidate, which enable the trainee to come up to the expected level of performance of Aviation, Hospitality, and Travel & Tourism and Retail industry. It can be proudly said that the students of this Institute have achieved many top merit position on all India basis and the job placement after training has been 100% for the past 4 year.
Descripción del puesto
Should have Understanding of Airline/Aviation/Travel industry. Should have knowledge of Travel B2B market or any of airlines. You will be team member of Fare Goalsmate, will responsible for handling of Group Queries (both domestic and International). Will need to action group queries by coordinating with concern senior person. Will need to talk to travel agents/ B2C & understand their requirement about group booking & try to match budget for group confirmation. It should be good in Galileo and Amadeus. Will need to reply Flight and Fare Enquiries on emails. Handling Group Ticketing and Refunds/re-booking of tickets. Handling airlines ticket booking mails from both internal & external customers. Handling cases (Query / Request / Complaint / Appreciations). Dealing with various internal departments/ airlines. Offering alternative flight & fare solutions where appropriate with the objective of retaining customer’s business. Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters. Making recommendations according to customer need and complaints.

Apply Now via: WhatsApp9599867450, WhatsApp9599867451 (No any fee 100% Free)
Perfil
www.goalsmate.com