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Private Jobs / Private Sector
Godrej & Boyce Mfg. Co. Ltd. Hiring for Area Service Manager at Agra, Uttar Pradesh, India Full Time
KRA:
- Service Delivery
-Breakdown service-Mandatory service
- Working Capital Management
- Key Accounts Management of Key Franchisees
- Warranty Cost Control
- CSI (Customer Satisfaction Index) enhancement
Job Description:
- Coordinate centers for service delivery support and review delivery parameters
- Call center coordination
- Ensure induction, training & retention of technicians
- MIS & Control
- Enhance contract sales business
- Key accounts management of distributors/ dealers (Service level fulfillment, spares availability etc)