Hashtag Infosystem Hiring for Admin & IRM at Surat, Gujarat Full Time

Full Job Description
Job Type: Full TimeJob Location : SuratJob Timing: 9:30 pm to 7:30 am ( 6 Days a Week )Required Skills: Fluency in English languageGood interpersonal and communication skills.Good time management, and organizational skillsAbility to carefully plan and co-ordinate work according to a demanding time scheduleFlexibility in terms of working hoursAbility to lead crisis bridge, bring all required entities in call, share meeting minutes, track actions and own incidents end to end.Ability to build relationships with peer and management levels both with clients and the company managementProactive, self-motivated and determined attitudeRoles & Responsibility: To update and prepare summary incident reports on critical/complex/Major incidents suitable for internal and external management review.To examine the incident through phone-calls or e-mailsTo analyze the technical skill set of the team by reviewing the incidents on daily basis.To perform the quality checks of clarify incidents ensuring the updates are done as per the customer and service excellence expectations, ensuring templates are followed.To ensure no unattended emails are there in the group mailbox.Job Type: Full-timeSalary: ₹25,000.00 – ₹35,000.00 per monthSchedule:Night shiftSupplemental Pay:Performance bonusEducation:Bachelor’s (Preferred)Experience:Total work: 1 year (Preferred)Language:English (Preferred)Shift availability:Night Shift (Preferred)