Customer Support & RMA
Job posted on
Aug 22, 2023
Employee Type
Permanent
Experience range (Years)
15 years – 18 years
Requirements and skills – • Experience in network operations involving microwave, UBR, Wifi, AAA, L2/L3 Switches, etc. • Solid technical background with an ability to provide information to Engineering/R&D team for issues replication/Simulation in lab • E2E Solution understanding. • Customer-service oriented with a problem-solving attitude • Excellent written and verbal communications skills • Team management skills
JOB ROLE : • Handling personalized service requests of customers. • Generation of timely business MIS. • Ensuring strict adherence...
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