Full Job Description
Role: NAS Storage Admin
Location: Hyderabad/Bangalore/Chennai
Has an overall experience of more than 10yrs in Infrastructure services with minimum 7yrs on Storage domainExperience of Leading a team of minimum 10 TechnologistsExcellent understanding of Storage architectureSubject matter expertise on 2 or more EMC Storage products (VMAX, Unity, VNX, SRDF), NetApp (Cdot, 7mode), HNAS, CISCO SANKnowledge on complete ITIL process (minimum foundations certified)Successfully implemented one or more Continuous service improvement initiatives to drive Efficiency, Process Standardization or AutomationGood people management and leadership skillsGood at mentoring and delegationClient focused with regards to service deliveryGood analytical and Problem solving skills (the ability to think logically through a problem)Must have the initiative, tenacity and commitment to see problems through to resolutionCommitment and vision towards Automation driveAble to respond to and resolve client queries and requests in a timely mannerUnderstanding Project Management concepts and exposure to drive and deliver successful Project implementationAbility to produce clear and concise documentationGood at project delivery management and service management skillEffective communication skills in both verbal and written EnglishAbility to work well under pressureA flexible approach with “Can do” attitudeComfortable with MS Office tools (Excel, Project, Powerpoint), PowerBI
Person Profile:
Effective communication skills in both verbal and written EnglishClient focused with regards to service deliverySelf-driven and able to work independently or within a teamGood analytical and troubleshooting skills (the ability to think logically through a problem)Must have the initiative, tenacity and commitment to see problems through to resolutionAble to respond to and resolve client queries and requests in a timely mannerWorks well in a teamAn ability to work well under pressureA flexible approachAbility to work shift patterns and provide out of hour’s on-call supportAbility to provide clear and concise documentationGood 3rd Party Liaison, i.e. Suppliers of storage products and hardware for problem resolution
Shifts (24*7 readiness required)
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