Full Job Description
Meet our Team
We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.
What you’ll be doing
Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector. Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success.
What you bring to the team
4+ years of relevant Storage Administrator experience
Mandatory knowledge and Hands-on
EMC arrays – thorough knowledge with minimum 4 years on these arrays (VMAX/Powermax)
EMC replication – must have done disaster recovery testing including SRDF configurations
Cisco Fabric – must have worked on CISCO fabric
Knowledge and Handson experience good to have on-
Hitachi arrays – must have worked on Hitachi G series and VSP type arrays
Must have worked on IBM arrays XIV or A9000 types
Job requirements-
Excellent understanding of storage architecture
Troubleshoot and analyze performance issues
Excellent working knowledge of multi-path software
Operating system command exposure (Unix and Wintel for limited administration purposes)
SAN storage performance tuning
Good working knowledge of SAN storage best practice
Storage System administration functionality and exploitation
Firmware application, both upgrading and downgrading
Person Profile:
Effective communication skills in both verbal and written English
Client focused with regards to service delivery
Self-driven and able to work independently or within a team
Good analytical and troubleshooting skills (the ability to think logically through a problem)
Must have the initiative, tenacity and commitment to see problems through to resolution
Able to respond to and resolve client queries and requests in a timely manner
Works well in a team
An ability to work well under pressure
A flexible approach
Ability to work shift patterns and provide out of hour’s on-call support
Ability to provide clear and concise documentation
Good 3rd Party Liaison, i.e. Suppliers of storage products and hardware for problem resolution
Shifts (24*7 readiness required)
Our Company
Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.
Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we’d love to hear from you.
Our Values
Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don’t meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:
Wa – Harmony, Trust, Respect
Makoto – Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin – Pioneering Spirit, Challenge
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