HSBC Hiring for Systems Administrator/CTO at Hyderabad, Telangana Full Time

Full Job Description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Systems Administrator.
In this role, you will:
Impact on the Business / Function

Engineering, Service Delivery & Support

Align to business partner’s goals for the Technology / Domain / Project and deliver goals as per agreed schedules & specifications.
Understand & analyze business requirements & scope, identify gaps, translate requirements into technical specifications.
Deliver the solutions / deliverables per the agreed requirements with regards to project timelines
Provide technical inputs to assist TL / APM to create project Plans & schedules, effort estimates, requirement gathering & analysis, risk analysis.
Assist TL / APM to identify service delivery issues (SLA Slippages, Quality etc), post implementation issues, escalations and assist to drive timely & successful closure. Identify & implement actions to eliminate issues

Efficiency & Cost Savings

Identify sustainable cost savings & efficiency gains that can be achieved by removal / reduction of direct or by reduction in FTE requirement through automation of manual tasks, removal of duplicate tasks, improvements in processes.

Impact on the Business / Function

Engineering, Service Delivery & Support
Align to business partner’s goals for the Technology / Domain / Project and deliver goals as per agreed schedules & specifications.
Understand & analyze business requirements & scope, identify gaps, translate requirements into technical specifications.
Deliver the solutions / deliverables per the agreed requirements with regards to project timelines
Provide technical inputs to assist TL / APM to create project Plans & schedules, effort estimates, requirement gathering & analysis, risk analysis.
Assist TL / APM to identify service delivery issues (SLA Slippages, Quality etc), post implementation issues, escalations and assist to drive timely & successful closure. Identify & implement actions to eliminate issues

Efficiency & Cost Savings

Identify sustainable cost savings & efficiency gains that can be achieved by removal / reduction of direct or by reduction in FTE requirement through automation of manual tasks, removal of duplicate tasks, improvements in processes.

Leadership & Teamwork

Functional Management
Provide technical leadership of SA/SSA’s with a view of taking ownership of technical deliverables of the offshore.
Buddy/mentor for a new recruit / TSE and SE/SSE in technical areas
Ensure the project delivery does not suffer while replacing a resource
Handle technical escalations for team

Knowledge & Best Practice Management

Conduct relevant training sessions to develop skills of team members that would benefit in their day to day job / increase all round awareness of various technologies, standards & processes in project. Training sessions to be conducted with appropriate training material & hands on labs.
Prepare new best practices, technical and processes documents
Create / Maintain knowledge base through documentation or video
Develop & enhance your knowledge by way of courses, trainings, certification & hands on experience.
Inspire respective technology team members by being a role model.

Operational Effectiveness & Control

Internal Processes
Accountable for the design of new processes and the ongoing review of process improvement, this covers both working practices and supporting documentation to ensure we maximize efficiency and that documentation is current
Suggest & implement best-in-class industry practices in the projects, as applicable in line with the global function.

Risk Management

Mitigate and record risks early to ensure minimal and/or no impact to project deliveries.
Evaluate and track operational risk associated with the role
Ensure contingencies are planned within all activities.

Compliance

Compliance to applicable HSM processes, project processes.
Compliance to Information Security & Risk guidelines.
Strict adherence to all regulatory issues and compliance of all internal controls
Requirements

To be successful in this role, you should meet the following requirements:

Operational Effectiveness & Control

Internal Processes
Accountable for the design of new processes and the ongoing review of process improvement, this covers both working practices and supporting documentation to ensure we maximize efficiency and that documentation is current
Suggest & implement best-in-class industry practices in the projects, as applicable in line with the global function.

Risk Management

Mitigate and record risks early to ensure minimal and/or no impact to project deliveries.
Evaluate and track operational risk associated with the role
Ensure contingencies are planned within all activities.

Compliance

Compliance to applicable HSM processes, project processes.
Compliance to Information Security & Risk guidelines.
Strict adherence to all regulatory issues and compliance of all internal controls

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India