IBM Hiring for Training Manager at Bengaluru, Karnataka, India Full Time

Job Description

Introduction
As a Strategy Consultant at IBM, you will help reinvent businesses and industries by developing and utilizing specialized knowledge of industry-specific and cross-industry competitive strategies. You’ll manage complex components of an engagement, working closely with clients and their customers to understand their pain points. Your strategic recommendations will drive change in a digitally-enabled era and give you the opportunity to collaborate with highly talented IBMers. Are you ready?

Your Role and Responsibilities
As KYC Training Manager you will identify, prepare, develop and deliver high quality training and development solutions to all KYC colleagues, in compliance with AML regulations. We live and breathe our values, which are to put our members first, work as one team and be data-driven, as part of our team, they ll matter to you too. The KYC team s day is busy, processing volumes of new applications, refreshing existing customer s KYC, and carrying out further enhanced due diligence.

You’ll also be producing high quality Training Guides as per procedure documents. Hosting exceptional training sessions for the KYC team across locations. You will be responsible for making appropriate changes in the training material as per changes in the procedures guidelines (internal as well as regulatory). Identifying training gaps within the KYC team and to sort those out in timely manner across team level.

Responsibilities

• Creating training materials for the KYC analysts
• Providing training to the newly onboarded existing KYC analysts
• Being the subject matter expert on KYC, corporate due diligence, and AML risk
• Being the subject matter expert, providing ongoing training and continuous knowledge sharing with the analysts in the team
• Supporting in resolving the issues raised by KYC analysts and escalations by stakeholders
• Keeping yourself abreast about latest changes in KYC/ AML policies and implementation of knowledge of same team operational level
• Helping the Head KYC in Creating processes, in accordance with our policies, to ensure that we meet rigorous KYC standards whilst building efficiency where possible.
• Working with Product Owners to build automation and system improvements operational efficiencies

Required Technical and Professional Expertise

• 8+ years experience in training
• Conducting Lean and Six Sigma training to operations team
• Coaching / Mentoring lean, YB and GB projects
• Innovative Visual Management on the floor
• Strong client facing and presentation skill

Preferred Technical and Professional Expertise

• Ambitious individual who can work under their own direction towards agreed targets/goals
• Proven change management and be open to it good time management and work under tight deadlines
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Maintain technical knowledge by attending educational workshops, reviewing publications
• Risk and Compliance background
• Working directly with executive level leaders
• Strong analytical and problem-solving skills
• Good Interpersonal Skills
• Business knowledge / acumen and quickly able to learn new things
• Strong priority setting, initiative and follow-through
• Enhance technical skills by attending educational workshops, reviewing publications etc.,

About Business Unit IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.