ICICI Prudential Life Looking For ASSOCIATE : Retail – health claims at Mumbai, Maharashtra Full Time

To manage Death Claims, ADD

Key Accountability

Managing Claims and to have strong eye on risk i.e. claims adjudication of Death claims

To drive closure from team i.e. claim assessment of cases within TAT

Liaising with stakeholders

Compliance to all Regulatory requirements and delivery as per the same

Ensure timely, speedier and accurate delivery

Identify areas of improvement and take projects and delivery as per business objective

Ensure adherence to SOPs and document any changes as discussed with Sr. Management

Close collaboration with Finance, Compliance, Product, Actuarial, IT etc teams important to ensure delivery of action in the role

Assist the business areas with developing a remediatial action plan for issues identified

Monitor the implementation of established action plans

Lifeasia and Group Asia (insurance policy admin system) preferred

Candidate should have

o Strong collaborative skills as needs to work on Relationship management and delivery

o Ability to work within and across teams to develop strong relationships with subordinates, peers, and senior managers to accomplish goals in a timely manne

r o Strong investigation skills and eye for detailing

Ensuring attainment of quality at all times (self and team)

Train team members to ensure they deliver as per business requirements

Team management

Educational Qualification: Graduate, Pharma, PG, Science, Doctors (Homepathy, Ayurveda)

Competencies (Knowledge & Skills)

Knowledge:

1. System Knowledge

2. Products knowledge

3. MS / Open Office

4. Basic computer skills (excel, word etc), Analytical skills ,Good observation skills, Process orientation

5. Power point presentation skills

Skills:

1. Communication skills

2. Good Interpersonal skills