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Private Jobs / Private Sector
Icon Infoline Pvt Ltd Hiring for Customer Service Executive at Pimpri Full Time
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- Full Job Description
- Roles and ResponsibilitiesM
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Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team
Job Types: Full-time, Part-time, Regular / Permanent, Fresher
Salary: ₹18,000.00 – ₹34,000.00 per month
Schedule:
- Day shift
- Flexible shift
Ability to commute/relocate:
- Pimpri Chinchwad, Pune – 411035, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Required)
Language:
- Hindi (Required)