Job Title –
Cluster Manager- MBL
Place of work
– Mumbai
Business Unit
– Retail Banking
Function
– Micro Business Loans
Job Purpose:
The role entails scaling up the business for the Micro Business Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities:
Target and Manpower planning for the region
Ensure recruitment and training of manpower – Branch manager/Branch Sales Managers/BCM/BOM
Will be responsible for meeting disbursements targets month on month.
Identifying business clusters with high potential and execute penetration strategies.
Tracking and improving branch profitability and portfolio quality
Meeting business target including Fee income and cross sell
Monitoring and mentoring the team and creating career path for team
Keeping a regular track of competition and reporting new products / market developments to upstream.
Managing the X bucket collection and overall portfolio management
Managing internal and external audit compliance
Managerial & Leadership Responsibilities:
Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
Attract & retain best-in class talent to meet Bank’s rapid growth targets
Educational Qualifications:
Graduate – Any
Post Graduate – Any
Experience:
Minimum of 10-12 Years of experience with atleast 5 years in MSME or Micro funding.
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