*
Provide exceptional service to customers as per set norms.
*
Participate and provide expertise as a member of the customer service team.
*
Provide the best possible solution to ensure customer satisfaction.
*
Undergo certified Apple trainings to equip yourself to do repairs.
*
Repair devices using proper tools.
*
Exhibit excellent communication and rapport building skills along with active
listening to meet the needs of different audiences.
*
Learn and understand the products, repair processes, service centre processes
and systems and be responsible for keeping knowledge up to date.
*
Handle all concerns and complaints professionally while adhering to
timelines.
*
Organize workload in order to meet customer requirements as efficiently as
possible, adhering to quality and quantity.
*
Follow all Company as well as Apple guidelines at all times.
Job Type: Full-time
Salary: ₹15,000.00 – ₹25,000.00 per month
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
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