International SOS Looking For Lead Security Analyst, North Asia at Delhi, Full Time

A. Overall Purpose Of The Job

The Lead Security Analyst, North Asia is responsible for the day-to-day direction, guidance and analytical line for North Asia across all internal and client-facing deliverables, in line with the direction set by the Security Director, I&A and in alignment with the Security Director, Assistance in line with global standards.

The Lead Security Analyst will be the regional analytical lead for North Asia and will work closely with other Lead Security Analysts and relevant Medical I&A leads on issues of overlap, in addition to being closely integrated into the day-today security assistance operation, ensuring that operational planning and decision-making in both business as usual and crisis scenarios are being fed by, and aligned with, the analytical position and outlook.

The Lead Security Analyst is expected to have an understanding of and interest in shaping – in collaboration with the Content Services professional community – how I&A should be delivered and presented to clients in an audience-centric way across the multimedia digital space.

The Lead Security Analyst will be one of the key company spokespeople in support of Sales and Marketing teams on issues pertaining to North Asia..

The Lead Security Analyst will also play a key role in providing on-the-job training and support for Security Specialists, I&A as well as be part of regional and global projects to enhance our I&A collection, analysis and dissemination capabilities.

B. Key Responsibilities

Core Client & Internal Support:

• Ensure International SOS’ analytical position and outlook on North Asia is clear to its clients and internal stakeholders in order to inform timely decision-making.
• Ensure the Security Specialist, I&A team is given appropriate collection direction for North Asia on a standing and dynamic basis.
• Ensure the Security Specialist, I&A team has appropriate numbers and diversity of sources for intelligence collection, developing action plans for the Security Director, I&A where appropriate.
• Ensure International SOS’ operational posture and planning for North Asia is taken in full view of the security outlook.
• Oversee functional feedback to Security Specialists, I&A for deliverables relating to North Asia, building both subject matter knowledge of North Asia in the team as well as intelligence analysis and writing best practice.
• Collaborate with relevant stakeholders across the Content Services & Medical I&A professional communities to ensure comprehensiveness of output and overall economy of effort.
• Oversee the maintenance of background client-facing security information, ensuring it is up to date and reflective of the current risk environment and International SOS’ analytical and operational position.
• Contribute to ensuring International SOS has a best-in-class security I&A capability by participating in projects relating to functional enhancements, such as intelligence collection tools and trainings.
• As required travel to countries in North Asia to assess the current security situation, local provider capabilities and expand the existing network of security I&A and assistance contacts to further support clients and aid operational planning.
• Participation in the regional security on-call roster as required.

Consulting Delivery & Sales, Marketing Support

• As required, deliver safety and security trainings and workshops – especially those focused on North Asia – as well as engage in client specific security I&A consultancy tasks as required.
• Support the Sales and Marketing teams in the articulation of International SOS’ services and in providing functional expertise in North Asia client facing forums such as webinars.

Personal Development:

• Build an extensive understanding of a 24/7, global, integrated operational intelligence cycle as part of a business supporting clients with analysis and assistance across security, health and logistical threats.
• Undertake competency-based trainings based on management assessment of priorities.
• Undertake wider training courses relating to the work of security I&A as agreed with line management.

C. Job Profile

Required Skills and Knowledge (Brief description of technical knowledge or skills needed to perform the job)

• Extremely strong knowledge of the political and security landscape within North Asia.
• Excellent written and verbal communication skills including ability to explain complex situations to non- expert audiences in English.
• Ability to critically analyse multiple streams of information under time pressure and produce actionable insights.
• Ability to identify key streams of effort and direct colleagues accordingly.
• Knowledge of all stages of intelligence cycle including multi-source direction and collection.
• On the ground experience in North Asia.
• Strong IT skills including Microsoft Office Suite and other applications.

Required Competencies (Critical behaviours necessary to successfully perform the job)

• Deciding & Initiating Action. Makes prompt, clear decisions which may involve complex choices or considered risks; Takes responsibility for actions, projects and people; Takes initiative, acts with confidence and works under own direction; Initiates and generates effective activity, monitors progress and provides additional guidance.
• Leading & Supervising. Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Supports recruitment of staff of a high caliber.
• Analysing. Analyses numerical data, verbal data and all other sources of information; Creates clarity or simplicity amid complex situations; Breaks information into component parts, patterns and relationships; Probes for further information or greater understanding of a problem; Makes rational judgements from the available information and analysis; Produces workable solutions to a range of problems; Demonstrates an understanding of how one issue may be a part of a much larger system; Understands context.
• Delivering Results & Meeting Customer Expectations. Focuses on customer needs and satisfaction; Sets high standards for quality and quantity; Monitors and maintains quality and productivity; Works in a systematic, methodical and orderly way; Understands commercial context.
• Flexibility. Adapts to changing circumstances; Accepts new ideas and change initiatives; Adapts interpersonal style to suit different people or situations; Shows respect and sensitivity towards cultural and religious differences; Deals with ambiguity, making positive use of the opportunities it presents;
• Brings new ideas to the table and engages appropriate stakeholders to drive them forward.
• Resilience. Works productively in a pressurised environment; Manages emotions effectively during difficult situations; Balances the demands of a work life and a personal life; Maintains a positive outlook at work; Handles feedback well and learns from it.

Required Work Experience (Brief description of the job-related experience needed to perform the job)

• Typically, at least 5+ years’ experience in security intelligence analysis and production including a period specialising in North Asia in a relevant sector such as: military, government, NGO, journalism; relevant academic studies.
• Experience at all levels of an intelligence cycle involving digital and human sources.
• Experience on the ground in North Asia.
• Experience in writing to senior management and decision-makers.

Preferred experience:

• International work experience in challenging, remote or hostile environments.
• Crisis Management experience.
• Public speaking, client-facing presentation and/or media experience.
• Experience of working in a customer/client focused role.

Required Qualifications (Brief description of the educational background needed to perform the job)

• Master’s degree (or relevant professional training) in a field related to security intelligence, international politics, international relations or similar.
• Required Languages (Brief description of the language skills needed to perform the job)
• Excellent spoken and written English language.
• Other language proficiency desirable such as Chinese, Korean, Japanese, and other Asian languages.

Travel / Rotation Requirements (Brief description of any travel or rotation requirements)

• Some travel, sometimes on urgent request.
• Occasional evening/weekend work based on operational requirements.