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Private Jobs / Private Sector
Intrcity Hiring for Customer Support Executive – Hindi & English at Eranakulam Full Time
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Roles and Responsibilities:
- Identify customer concerns and provide timely support for their queries.
- Be proficient in our products and services and communicate effectively to the customer.
- Responding to queries from customers and giving timely support when requested.
- Coordinating with multiple teams to ensure the timely response to inquiries.
- Collecting customer feedback and upselling our services wherever applicable.
- Ensure all communications are logged timely and correctly.
- Ensure individual sales targets are met without fail.
Desired Candidate Profile:
- Flexible to work on rotational shifts.
- Excellent communication and interpersonal skills.
- Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.
Job Types: Full-time, Regular / Permanent
Salary: ₹14,000.00 – ₹170,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Near North railway station, Ernakulam – 682018, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Required)
Experience:
- Customer support: 1 year (Preferred)
Language:
- Hindi (Required)
- English (Required)