Intrcity Hiring for Customer Support Executive – Hindi & English at Eranakulam Full Time

Roles and Responsibilities:

• Identify customer concerns and provide timely support for their queries.
• Be proficient in our products and services and communicate effectively to the customer.
• Responding to queries from customers and giving timely support when requested.
• Coordinating with multiple teams to ensure the timely response to inquiries.
• Collecting customer feedback and upselling our services wherever applicable.
• Ensure all communications are logged timely and correctly.
• Ensure individual sales targets are met without fail.

Desired Candidate Profile:

• Flexible to work on rotational shifts.
• Excellent communication and interpersonal skills.
• Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

Job Types: Full-time, Regular / Permanent

Salary: ₹14,000.00 – ₹170,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Ability to commute/relocate:

• Near North railway station, Ernakulam – 682018, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Customer support: 1 year (Preferred)

Language:

• Hindi (Required)
• English (Required)