IQVIA Hiring for Sr Consultant at Gurgaon, India Full Time

Lead Incentive Compensation (IC) engagements @ GDC providing support to multiple business units; including management of deliverables, quality control process, customer satisfaction, issue resolution, work flow process, people management and partnership with different clients / stakeholders

Major Accountabilities:

• Promote synergy and best practice sharing among teams, drive collaboration with stakeholders in managing high standards of communication and delivering best in class services

• Lead IC teams to manage deliverables for Business units; ensuring adherence to timelines and quality objectives.

• Provide guidance in methodologies, processes and SOPs to enable creation and enhancement of deliverables in following areas:

• Contest Management: Establish, vigorously monitor and report KPIs & take proactive action to continuously strive for improvements.

• Work towards build-up of functional capabilities to expedite transition of value added projects

• Drive standardization of reports across IC process

• Identify and resolve operational issues, clearly articulate potential recommendations/solutions to local or global managers/partners; manage number of escalations to global office.

• Be proactive in planning; anticipate change and act in accordance; drive meticulous implementation of team goals and metrics.

• Collaboration: Work with other teams at CoE to leverage the cross-functional synergies

• Ensure exemplary communication with all stakeholders including internal and global customers through governance updates with focus on accomplishments, KPIs, best practices, staffing changes, key events, etc.

• Groom talent and mentor associates for higher responsibilities.

• Provide input into performance appraisal of team members and manage the training needs of the group.

• Provide input into the planning process and ensure ongoing detailed cost reporting in line with the objectives

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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