Full Job Description
In this Administrative Assistant role for Consumer & Community Banking Risk Division you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department’s activities and goals.
Responsibilities
Offer administrative support as needed, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages.
Facilitate inter-departmental communication by being a liaison between upper management and employees.
Organize all aspects for offsite conferences and external events, including catering and transportation
Process invoices and T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter experts for policies and procedures
Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access. Produce high quality emails and messages to individuals at all levels of the organization
Maintain current organizational charts and Executive Bio’s , Handle regular activities without prompting, and advise in advance with issues or delays. Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Work cooperatively with the administrative assistants team, in positive partnership to support each other smoothly. Lead and coordinate on ad hoc projects as requested
Required qualifications, capabilities, and skills
At least five years of administrative experience, ideally supporting at the Managing Director level (or equivalent) or above
Advanced ability to organize
Tact and good judgment in confidential situations, and proven experience interacting with senior management
Strong interpersonal, written, and oral communication skills
Strong proficiency in Microsoft Office
Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
Preferred qualifications, capabilities, and skills
High school degree or equivalent
Previous administrative experience
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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