JPMorgan Chase Bank, NA Hiring for CIB – Client Data Analyst at Mumbai Full Time

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Centre of Excellence (CoE), located in Bangalore, is strategically placed to support the firm’s operations regionally and globally. The centres provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

Business Description

The Client Account Services (CAS) team manages and services the delivery of a global strategy across various suites of products across Corporate and Investor Banking.

Client Account Services is…

• A global business aligned team that is instrumental in putting the client front and centre throughout our cohesive and consistent model
• An organization that enables thought leadership and a team who are risk aware, flexible, empowered, and feel accountable to drive best in class service
• Driving to be best in class through transformational change and technology innovation

Primary Responsibilities

Work on a variety of data driven regulatory projects and provide data & trend analysis and reconciliation services to operational teams across Client Account Services (CAS) organisation. In this role you will be required to:

• Develop and productionise a standard suite of reconciliations and reporting of critical data elements as defined by the business.
• Complete account level data analysis and help to drive operational changes and improvements to account opening / closing procedures and controls, furthering the control framework
• Streamline query management of data discrepancies, including resolution and co-ordination with processing teams.
• Act as enabler by communicating clearly and bridging the gap between Ops requirements and s
• Work with technology partners to develop automated solutions, which reduce risk and manual processing, enhancing data flow and quality
• Support the strategic development of consistent and clear data lineage, providing data visualisation services enabling usable business recommendations
• Provide support to Ops partners so that they understand data analysis, reconciliations, MIS and impact on their day to day role.
• Support account remediation that may be required to existing account structures to ensure 100% data quality.
• Ongoing monitoring of data quality across multiple data attributes to ensure adherence to business rules.

Qualifications/Skills:

• Experience working with Business Intelligence (BI) platforms and a true passion for data modelling, solving complex data issues, and developing infrastructure for data reporting
• Bachelor’s degree required; MBA or related Master’s Degree is a plus
• 4-6 years of experience in banking and/or strategy consulting with knowledge of the financial services industry and strong team management skills
• Core Experience in the following tools (Mandatory) – Data tooling, Tableau 10, Alteryx, additional – QlikSense, QlikView, ML, AI is a plus (not mandatory)
• Experience in Digital/Web Analytics is preferred
• Advanced skills using MS Excel, Access, Word and PowerPoint tools
• Cross-team collaboration
• Ability to analyse problems, apply quantitative analytical approaches, communicate effectively and confidently (oral and written), and work well in cross-functional teams
• Ability to identify opportunities for process improvement that improve client experience (internally to the team and externally to stakeholders and clients)
• Team player and demonstrated work ethics – consistently demonstrates a high level of professionalism in behaviour and performance

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.