KAG INDIA PVT LTD Hiring for Sr. Customer Care Executive at India Full Time

We are leading Tiles Manufacturing and selling company, Head quartered in Chennai, Tamil Nadu, KAG Tiles is a 25 year Business Conglomerate galloping in various spheres of activities viz., Tiles, Taps and Bath Fittings, Sanitary ware, Software Solutions, Electronics, etc., Urgently looking for Sr. Customer Care Executive in (Hindi Language Must) Tambaram, Chennai Location.

Roles and Responsibilities

· As a Sales Coordinator

· Strong experience in all Sales MIS reports

· Expert in MS Excel / Macros / other automation tools

· Experience in any ERP system

· Understanding of Sales / CRM Process / closely work with Sales Managers/ Sales Heads etc

· CRM Coordination with Sales Team

· Knowledge to close the Sales Deal without support of Sales team

· Able to send consolidate daily and weekly reports

· Should guide the team in following the company’s policy, system, software & reports etc

· Updating all necessary information in the ERP

· Delivering reports to the Management

· Should be a Go Getter, Team Leader and Target Oriented

· Always Customer Focused with good Analytical Skills

· Should be aggressive with excellent communication skills

· Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;

· Well-organized and responsible with an aptitude in problem-solving

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

· Excellent verbal and written communication skill soles and Responsibilities

Key Skills Sales Coordinator Requirements and Qualifications

· Impeccable customer service skills

· CRM Knowledge

· Excellent interpersonal communication skills, both verbal and written

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone

· Motivated, driven attitude

· Sales-driven, results-driven, and target-driven attitude

· Aptitude for persuasion and negotiation

· Expert in time management

· Organized work ethic

· Proven track record in sales environment

• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

· Ability to meet and/or exceed monthly and quarterly sales quotas

· Ability to create and deliver client presentations, especially power points and/or white papers. Leadership Quality, Team Player Able To Guide and Assist Other Team Members Able To Perform under Pressure.

Required Experience and Qualifications

Role/Designation: Sr. Customer Care Executive (Sales Background)

Language: Hindi with Multi Language (Telegu, Kanada and Malayalam)

Required Experience, Skills and Qualifications

Experience: Min 5 to 8 yrs

No of openings: 2 no’s.

Job Locations: Chennai, Tambaram

Salary: 15 – 25K PM

Skills: Marketing / Sales Industry: Building Materials Industry (Preferably in Tiles Industry)

Qualification: Any degree

***Immediate Joiners most welcome****

Interested candidate share your updated resume to hr(at)kagindia(dot)com or call: 9746740782 and please visit www.kagindia.com.

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Job Type: Full-time

Salary: Up to ₹25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Morning shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 10 years (Required)
• Sales Coordinator: 5 years (Required)
• Tele sales: 5 years (Required)

Work Remotely:

• No

Speak with the employer
+91 9746740782