Kashton Technologies Hiring for Customer Service Assistant at Pune Full Time

• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers

Job Types: Full-time, Part-time, Regular / Permanent, Fresher

Salary: ₹18,000.00 – ₹26,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Flexible shift
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental pay types:

• Joining bonus
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)