Kotak Mahindra Hiring for Operations Team Member-AFD SERVICES-RA Operations at Panipat, Haryana Full Time

Perform requirement gathering and analysis, understand current systems and prepare Business Requirement Documentation (BRD) for new enhancements

Partner with departments and users to gather all functional, technical, and business requirements to formulate specification documents, work flows and obtains sign-off from users on specifications

Design and execute test plans to ensure that requirements and specifications are implemented properly and meet strategic and operational objectives

Responsible for activities which ensure the operational effectiveness and excellence of the business unit

To resolve the daily issues and query handling for the issues related to various projects implemented by the team

Thorough analysis of system issues faced and provide effective solutions

Coordinate with different internal and external teams for execution of all the requirements

Job Requirements:
Understanding on various Retail Asset Products (Consumer & Commercial – PL, BL, OD, HF, LAP, CDF, CV, LCV, CE, TFE,)

Exposure to Retail Liability products & related process (CA, SA, TD, etc)

Must have understanding on overall Retail Systems – BCIF, Finacle, Core Nx etc.

Understanding of systems & nuances of these systems in operational activities

Knowledge of emerging Industry practices on above mentioned areas

Preferably, experience in handling project workflows and exposure to retail assets

Ability to implement and execute structured change management process

Strong planning and organizing skills

Strong attention to details and problem solving abilities

Strong verbal and written communication skills