Kyndryl, Inc. Hiring for Change Management at Pune, India Full Time

Your Role and Responsibilities

As Change Management Specialist, you are responsible for coordinating and scheduling change controls with application clients.If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.

Responsibilities:Ensure the standards/procedures are communicated to practitioners Utilize the appropriate reporting management system to provide process performance reports, trending, and analysis Follow defined critical issue path when needed, as defined in the customer concern policy Drive process execution activities to identify, initiate and manage required action to meet service level agreements Utilize the Change Management reporting system to monitor and track changes

Required Technical and Professional Expertise

Minimum 3+ years of experience in change management /change coordinator role is a must. Coordinate with application support teams for downtime, pre & post implementation steps, approval groups, and steps for back-out plans if required Coordinate with third party vendors for Field Engineer details to schedule firmware upgrades, if applicable Validate change requests for change restriction period conflicts and verify required fields as per Client change management policies Create change requests based on server and schedule details as appropriate Review server assets for dependencies, firmware and patch versions, application environment for clusters and recommend downtime Provide communication plan for each change request including bridge, chat room, email notifications, etc. Coordinate with various teams to assign Patching Implementer, onsite field engineer, and application and database contacts for validation as applicable

Preferred Technical and Professional Experience

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

• Intuitive individual with an ability to manage change and proven time management

• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

• Up-to-date technical knowledge by attending educational workshops, reviewing publications

Required Education Bachelor’s Degree

Preferred Education Master’s Degree

Country/Region India

State / Province MAHARASHTRA

City / Township / Village Pune

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Technical Specialist

Role ( Job Role ) Customer Service Representative

Employment Type Full-Time

Contract type Regular

Position Type Early Professional

Travel Required No Travel

Company (Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position? No