Kyndryl, Inc. Hiring for Cloudera Hadoop Administrator at PUNE, India Full Time

Your Role and Responsibilities

• Provide troubleshooting support for Cloudera services, and or third-party software integrations

• Evaluate and refine problem statement defined in ticket escalated to L3 service queue

• Validate conditions and preconditions for the problem statement

• Validate business impact, if any

• Analyze problem statement, cluster state, and cluster configuration

• Analyze domain application and or workload workflow and state

• Define remediation options, prioritize options, and initiate remediations

• Open ticket with Cloudera Support at appropriate level, as necessary

• Provide Cloudera Manager bundle for analysis by Support, as necessary

• Escalate ticket in accordance with customer impact and Cloudera ticket level definitions

• Provide written RCA and submit to customer knowledge base

Required Technical and Professional Expertise

• L3 Operational Break/Fix Service

• Respond to issues identified by the L2 team in the L3 Cloudera Service queue within defined SLAs

• Assist with cluster health monitoring, resolving node issues, and resolving service alerts, as needed

• Assist with configuration changes, applying patches and hotfixes in clusters, as requested by L2

• Enable new features, services into the clusters, as requested by Customer and or L2

• Work with Customer OS and other Customer IT teams to resolve dependencies as required

• Report unresolved issues and/or escalation to Cloudera Customer Technical Support, as required

• Assist with automation and scheduling of data backup and recovery, as required

• Assist with copying data from one cluster to another, as required

• Recover clusters, nodes,, and or configurations, as required

Preferred Technical and Professional Experience

• 10 Yrs

Required Education Bachelor’s Degree

Preferred Education Master’s Degree

Country/Region India

State / Province MULTIPLE

City / Township / Village MULTIPLE CITIES

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

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For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Technical Specialist

Role ( Job Role ) Systems Administrator

Employment Type Full-Time

Contract type Regular

Position Type Early Professional

Travel Required No Travel

Company (Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position? No