Your Role and Responsibilities
Designing, Planning, and Implementing a Microsoft SCCM and Intune / Intune Cloud Only
• Group Policy to Intune Native policy / CSP conversion
• Windows Modern management using Intune or Workspace One
• Patch Management using Windows Update for Business
• PowerBI Report Design, Development and Management
• Intune Infrastructure monitoring and maintenance planning
• Role-Based Administration: Managing custom roles and security scopes
• PowerShell script development based on customer requirement and deployment using Intune
• Windows or MAC enrollment and management using Intune
• Inventory management and customer report development based on customer requirement
• Encryption and Security component management using Intune or Workspace One
• Autopilot configuration and management for Windows 10
• Co-Management using SCCM and Intune for Windows 10
• Application lifecycle management using Intune (Packaging, Distribution Deployment, Reporting, Retire)
• Feature upgrade deployment and reporting using Intune
• Desktop Analytics and Endpoint Analytics implementation and management (Optional)
• Understanding of Azure Active Directory concepts (Group, User, Dynamic Members)
Required Technical and Professional Expertise
• Designing, Planning, and Implementing a Microsoft SCCM and Intune / Intune Cloud Only
• You are responsible for supporting accounts that use Apple Mac devices in their environment, typically alongside an enterprise management toolset such as the JAMF Casper Suite, Dell KACE, Munki, Deploy Studio, etc.
• This role also extends to supporting the middleware software used to manage the environment (i.e. the JAMF Software Server or JSS, Dell Kace Server, Munki Server, etc.), in addition to the support of the platform itself. Complete software packaging per the information listed in the package requirements form.
• Work with Transitions/Transformation teams to complete solutioned platform work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation
• Schedule distribution of software packages to target audience through distribution tool within the required duration and time frame
• Complete pre-distribution analysis to ensure the request includes the necessary information to fulfil the process.
• Ability to develop and ongoing improvement of industry best practices and standards for deploying Mac technologies in an Enterprise.
• Ability to lead projects, organize team members to accomplish tasks, manage to deadlines.
• Strong verbal & written communication skills, with demonstrated experience in addressing all levels of the organization.
• Ability to prioritize and meet multiple aggressive project deadlines.
• Provide direction and mentoring to L2 support staff on new practices
• Problem determination and remediation
Preferred Technical and Professional Experience
• Ensure the timely and accurate certification of both hardware and software in line with client specifications and agreed IBM and industry standards.
• Develop technical documentation (build, testing, checklists, etc) for new versions/releases, patches and OS configurations/images.
• Contribute to the development and continued maintenance of internal processes in line with operational and business requirements.
• Understand and adhere to all applicable Service Level Agreements (SLA) and promptly notify the account solution lead if any are in jeopardy of being missed.
Required Education Bachelor’s Degree
Preferred Education Master’s Degree
Country/Region India
State / Province MULTIPLE
City / Township / Village MULTIPLE CITIES
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category Architect
Role ( Job Role ) Infrastructure Architect
Employment Type Full-Time
Contract type Regular
Position Type Professional
Travel Required No Travel
Company (Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position? No
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