Kyndryl, Inc. Hiring for Solution Representative – Associate Partner at CHENNAI, India Full Time

Your Role and Responsibilities

• Manage a sub-segment (e.g., Geographies, Business Units, Services) within a Core or Strategic account, or manage a set of Portfolio accounts

• Responsible for client management, growth & profitability of targeted account(s)

• Own relationships with client senior IT managers & leaders of IT buying groups within the account(s)

• Responsible for identification & qualification of growth opportunities through consultative selling & driving operational excellence within the account(s)

• Support Managing/Sr. Partner in ensuring operational excellence

Required Technical and Professional Expertise

• Drive account growth with focus on renewals and selling new offerings

• Conceptualize and execute strong “win strategy” to convert new scope deals for targeted account(s)

• Execute sales opportunity to grow the base of the contract & drive renewals; increase revenue by utilizing Kyndryl’s strategic initiatives to bring value to the client

• Develop negotiation strategy & negotiate contract/agreement; participate in win/loss review

• Support Managing/Sr. Partner in driving overall account strategy & growth agenda in Core accounts

• For Current Role : Mostly BFSI Account Management and Revenue Generation by selling our current portfolio of services.

• (example : Talk to clients like Canara Bank, SBI and all leading banks in southern region)

• Own relationships with senior IT managers & operational leaders for the account(s)

• Forge long term strategic relationships with key clients for profitable revenue

• Manage day to day client interactions; ensure client satisfaction at each step during the pre-sales process

• Set up processes & agenda for driving operational excellence & contract execution

• Develop robust account governance plan with inputs from Managing/Sr. Partner & regional leadership; determine review cadence & KPIs to be monitored with Delivery Team

• Track CSAT (Client Satisfaction) for targeted account(s); drive targeted initiatives to improve the same

• Ensure process excellence in all sales enablement functions; track performance of team against well defined metrics

• Drive team building activities; work to create a positive, productive & a stable working environment

• Own operating margins improvement of existing business and generate profitable growth

• Perform root cause identification for non-performing account(s)/deviation of sold v/s actual margin

• Orchestrate margin improvement with Delivery team of targeted account(s) through diligent tracking of key cost metrics and strategic initiatives rollout

• Leverage Managing/Sr. Partner and regional leadership, shared services and support teams for identifying areas of improvement

Preferred Technical and Professional Experience

• Drive account growth with focus on renewals and selling new offerings

• Conceptualize and execute strong “win strategy” to convert new scope deals for targeted account(s)

• Execute sales opportunity to grow the base of the contract & drive renewals; increase revenue by utilizing Kyndryl’s strategic initiatives to bring value to the client

• Develop negotiation strategy & negotiate contract/agreement; participate in win/loss review

• Support Managing/Sr. Partner in driving overall account strategy & growth agenda in Core accounts

• For Current Role : Mostly BFSI Account Management and Revenue Generation by selling our current portfolio of services.

• (example : Talk to clients like Canara Bank, SBI and all leading banks in southern region)

• Own relationships with senior IT managers & operational leaders for the account(s)

• Forge long term strategic relationships with key clients for profitable revenue

• Manage day to day client interactions; ensure client satisfaction at each step during the pre-sales process

• Set up processes & agenda for driving operational excellence & contract execution

• Develop robust account governance plan with inputs from Managing/Sr. Partner & regional leadership; determine review cadence & KPIs to be monitored with Delivery Team

• Track CSAT (Client Satisfaction) for targeted account(s); drive targeted initiatives to improve the same

• Ensure process excellence in all sales enablement functions; track performance of team against well defined metrics

• Drive team building activities; work to create a positive, productive & a stable working environment

• Own operating margins improvement of existing business and generate profitable growth

• Perform root cause identification for non-performing account(s)/deviation of sold v/s actual margin

• Orchestrate margin improvement with Delivery team of targeted account(s) through diligent tracking of key cost metrics and strategic initiatives rollout

• Leverage Managing/Sr. Partner and regional leadership, shared services and support teams for identifying areas of improvement

Required Education Bachelor’s Degree

Preferred Education Master’s Degree

Country/Region India

State / Province MULTIPLE

City / Township / Village MULTIPLE CITIES

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Consultant

Role ( Job Role ) Business Sales & Delivery Executive

Employment Type Full-Time

Contract type Regular

Position Type Professional

Travel Required Some travel may be required based on business demand

Company (Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position? No