Larsen & Toubro Hiring for Business Analyst at Mumbai, Maharashtra, India Full Time

• R

Reporting to: Lead Digital Transformation

Job Role

• Business Analyst managing delivery of all digital initiatives for the Sales, Marketing, CRM, Design, Operations, Business Development and FM functions.
• Working with business in identifying gaps and pain points and working on resolving the same.

through improving system process and automation.

• Technology portfolio shall include but is not limited to Sales Force CRM (SFDC), SAP, AI tools, Analytics Tool, Customer Mobile apps, portals, RPA, and an Omni-channel integrated eco-system like Whats up for business , Chatbots etc.
• This technology portfolio shall keep evolving based on business requirements and dynamics. The role is required to have a working understanding of integration concepts (APIs, middleware’s, RFCs etc)

Principal Accountabilities

• Conducting business requirement discussions with business teams and communicating feasibility of requirements
• Integral & central role in creation and finalization of Business Requirement Documents (BRDs), Requirement Traceability Matrices (RTMs) and conducting User Acceptance Testing (UAT) through business teams.
• Executing all Technology developments and implementation of the same through working with IT vendors and internal business teams
• Coordinating with the Business Teams, Corp IT teams & Vendor IT teams to ensure timely and quality deliveries of IT solutions (Project Management)
• Process enhancements through technology developments across various systems
• Interact with various business user groups to increase user adoption and helping them use all Technology platforms efficiently and effectively through training and refresher sessions
• Ensuring trainings are delivered on new applications to stakeholders
• User Manual prep alongside SOP documentation in conjunction with business teams.

Functional Competencies

• Flare for technology & Project Management
• Sales Force Administration and relevant certifications
• Proficiency in SAP and middleware configuration
• Should demonstrate the highest levels of integrity given the role requirements of managing confidential data & information.

Qualification And Experience

• Ree

Qualification

Experience

• Engg. in Computer Science/IT
• Post Graduate – MBA preferred
• Experience in Real Estate (Operations for few years preferred)
• 5-7 Years
• Preferred
• Preferred