LSEG Hiring for Credit Controller at Mumbai, India Full Time

• Initiate contact with customers to collect cash on unpaid invoices.

• Build trust and confidence with customers, acting as their advocate when issues are raised.

• Meet key performance targets and operational objectives.

• Ensure adherence to the business engagement model, following touch point guidelines and making sure comments and tasks are properly recorded in the collections system.

• Liaise with internal and external individuals to resolve billing disputes and queries.

• Develop relationships with key stakeholders in Finance, Sales and Operations.

• Perform cash reconciliations and research of unallocated and unidentified payments.

• Manage the breach of contract and disconnection process when payments cannot be collected.

• Take ownership of actions from debt and provision meetings.

• Identify accounts that require special attention and act with urgency to resolve issues.

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise – and our purpose. You’ll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.

LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.

We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.