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Private Jobs / Private Sector
Marikar (Motors) Ltd Hiring for Customer Relationship Executive at Kollam, Kerala Full Time
Full Job Description
- Manage large amounts of incoming calls.
- Generate service appointments
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
ONLY LADY STAFF PREFERRED
Job Type: Full-time
Salary: ₹8,000.00 – ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Shift allowance
Experience:
- Customer service: 1 year (Required)
- total work: 1 year (Required)
Work Remotely:
- No
Speak with the employer
+91 9744031120