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Private Jobs / Private Sector
MERCURE Hiring For Front Office Associate at Hyderabad, Telangana Full Time
- Maintain Front Office log book and shift reports.
- Respond to inquiries and resolve problems in an effective manner.
- Ensure to handle the luggage in a courteous and efficient manner.
- Accept and monitor luggage for safekeeping or storage in the office according to established procedures.
- Ensure all guests receive a swift, smooth, professional and friendly check in and check out
- Responsible for transferring luggage to and from guests rooms, parking area and assisting guests as necessary in a friendly, professional and efficient manner.
- Ensure quality in all aspects of the job.
- Maintain record of all banquet and any other functions in the hotel.
- Liaise with other departments for the resolution of day-to-day administrative and operational issues.
- Carry out other duties which naturally fall within the reasonable expectations of the post.
- Adhere to the Procedures & Standards Manual.
- Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
- Liaise with Housekeeping for the Room Status.
- Handle additional responsibilities as and when delegated by the Management.