Full Job Description
Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems! Join Milestone!
We are looking for a Sales Support Administrator for Milestone Systems in Bangalore, we are seeking an ambitious individual for the sales support team. Your primary tasks will be assisting in the daily order handling and sales related tasks for all India. This includes direct contact with partners and close co-operation with the India sales team. There will be a concentration of tasks toward answering phone call, emails, inquiries, quotations, etc. You will also assist in the coordination of new projects with the objective of developing business for the company.
You will be based in our Bangalore office, where you will be communicating with our prioritized channel partners.
As a Milestone Employee, YOU are the key to our success. Come join our dynamic international team and be a part of our rapidly growing, successful business.
Your Responsibilities:
Handles most orders submitted by distributors and sales team.
Provide professional sales support such as responding to email and phone inquires, generation of quotations.
Follow up closely on invoices with the global sales team and distributor.
Work closely with the global sales support team in the APAC region.
Handles channel partner agreements.
Ensure client’s information are up to date and accurate in the Salesforce system.
Responsible for all office admin duties.
Support any events and initiatives organized by APAC HQ.
Activate and deactivate insurance for local employees.
Support onboarding and off-boarding logistics for local employees.
Any other adhoc duties.
Professional qualifications:
Diploma preferable in Business or equivalent education.
Experienced in sales support.
Pro-active and goal oriented, ability to source new client and keep existing client warm.
Able to work longer hours especially during month end or when the need arises.
Good Numeracy skills would be a great advantage.
Expert in MS Office
Prior knowledge of Salesforce and Navision would be an extra advantage.
Ability to articulate and write fluently in English.
Fluent in Kannada and Hindi is preferred.
Ability to communicate in any other languages is an advantage.
Flexibility to travel from time to time.
Personal skills:
Excellent customer service skills.
Excellent oral and writing communications skills.
Flexibility, open minded and positive.
Ability to organize, detailed and process driven.
Results oriented.
Ability to multi-task in a fast-paced environment.
Able to work independently and is a team player.
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