Full Job Description
Job Description
Defining and implementing front desk objectives and procedures.
Hiring and training staff and managing the shift schedules.
Tending to guests’ complaints and questions and providing exceptional customer service.
Ensuring that the front desk and reception area is kept clean and organized.
Maintaining front desk office supplies and equipment.
Managing budgets, records, and contracts.
Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
Conducting performance reviews with the front desk staff.
Generating reports and feedback for presentation to the general manager.
Performing administrative duties such as filing and updating records, among others, as needed.
Front Desk Manager Requirements:
High school diploma or GED.
Bachelor’s degree in hospitality/Hotel or similar.
A minimum of 1 years of experience as a front desk manager or similar.
Good understanding of procedures and practices in the hospitality industry.
Excellent written and verbal communication skills.
Strong organizational and time management skills.
The ability to provide exceptional customer service.
Good leadership and training abilities.
Job Type: Full-timeSalary: INR20,000.00 – INR25,000.00 per monthSchedule:
Rotational shift
Experience:
total work: 5 years (Preferred)
Speak with the employer
+91 7306119507
Job Detail
Job Id
JD2243546
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Cannanore, Kerala, India
Education
Not mentioned
Experience
Year
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