MOZOCARECOM Hiring for Customer Support Manager at Noida Full Time

MOZOCARE is seeking a full-time (Monday-Saturday 11:30 a.m. – 8:00 p.m.) French/English speaking representative to join our team. As a customer service representative, you have the opportunity to assist MOZOCARE Associates and Patients from around the globe their medical treatment need. A successful representative will exhibit a positive attitude, be teachable, and will exemplify MOZOCARE’s core values and support corporate direction.

Responsible for resolving Associates/Patients’ concerns, you will responsible for accurately seeking their medical requirement and information and answering questions via phone, email. You will interact with Associates and Partners on a daily basis and will provide encouragement and support to them.

As a representative, you will be an integral part of MOZOCARE’s mission to improve customer relations necessary for increased enrolments, sales, and retention.

Additional Essential Functions

• Provide outstanding customer service for both internal and external customers
• Assist in the development and implementation of outreach programs
• Responsible for contacting Associates to gather statistical information, note suggestions and comments, and improving customer service

Required Qualifications

• Excellent English and French language skills
• Strong communications skills
• Basic medical/pharmacy knowledge skills and computer knowledge, with online navigation skills
• One-year customer service experience or equivalent call center experience preferred
• Experience in travel agency will be an added advantage.

We’ve been around a while. We’ve done some amazing things. MOZOCARE is committed to making the highest quality patient assistance services without compromise.

MOZOCARE employees do more than work for our company––we embody the culture, and we live our company values: Excellence, Integrity, Health, and Community. We are committed to doing whatever it takes to ensure our patients get successful medical treatment at affordable prices without compromise on quality of services.

Contract length: 24 months

Part-time hours: 48 per week

Application Deadline: 30/9/2021

Expected Start Date: 30/9/2021

Job Types: Full-time, Part-time, Temporary, Contract

Salary: ₹15,000.00 – ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance

Schedule:

• Day shift
• Evening shift
• Flexible shift
• Morning shift
• Night shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

COVID-19 considerations:
Covid Prevention protocol is strictly followed

Experience:

• total work: 2 years (Preferred)

Work Remotely:

• Temporarily due to COVID-19

Speak with the employer
+91 8826884300