Netflix Hiring for Creative Production Operations, Launch Manager – India at Mumbai, India Full Time

At Netflix, we launch a high volume of titles regularly to meet the entertainment needs of our growing member base. The scale and quality at which we launch titles is paramount to our success in bringing these stories to the right audience at the right time. The Launch Management team ensures that we launch our regional portfolio of titles at the highest quality and in the most efficient way possible to maximize member joy.

The Launch Manager role is unique as its scope requires a deep understanding of our product behavior and a mindset that is equally precise on local execution as it is on strategic judgment calls. The LM’s role is to optimize the content and product strategy, and we do this via effective management of our highest impact areas, leading cross-functional alignment on a portfolio level, and being part of initiatives on innovating and productizing new product experiences. Thorough knowledge of the local and vertical strategies, business nuances, and technical troubleshooting paired with strong partnership investment with stakeholders will be critical to our success.

You will be part of a larger Creative Production Operations team that will innovate approaches to tooling, vendors and quality to develop scalable solutions and measurements for the quality of our launches so that we can work smarter and increase efficiency. This role is based in Mumbai and focused on supporting the India content slate.

In this role, you will:

• Own a portfolio of titles within a given region or vertical. While multiple teams (internal or external) get involved at different times along the launch journey for deliverables, you will be overseeing the quality of the launch within your local region or market.

• Be an expert of the Netflix product and advise our stakeholders on means to improve how members interact with the title on the Netflix platform.

• Maintain the quality of the launch and mitigate risk to launch by being proactive, exercising sound judgment, and informing and influencing stakeholders.

• Partner with internal and external teams and serve as the primary point of contact on strategic operational matters for the title.

• Constantly evaluate our workflows with the intention of improving our efficiency and effectiveness in launching titles. Troubleshoot urgent issues cross-functionally and jump in operationally as needed, in service of the member experience

The ideal candidate has:

• English fluency – written and spoken, with one additional language proficiency preferred

• Excellent communication skills – written and verbalMid-to senior-level product management experience in a product-centric environment.

• An analytical mindset and a bias towards solving for scale

• A passion for operations and a thirst to do more with less, to work smarter not harder.

• The ability to exemplify the Netflix culture and values (https://jobs.netflix.com/culture)