Netscribes (India) Pvt Ltd Hiring for Customer Service – Work From Home – NETSCRIBES at Calcutta Full Time

Dear Applicants,

Please find below the job details-

Educational Qualification- Graduation Completed (not pursuing/dropout/12th)

Designation: Associate
Division: Ecommerce
Role: B2B Seller Support

Experience: At least 3 months in voice process (Excellent Spoken English Skills)

Job Responsibilities –

• Responsible for end-to-end Seller Account Management.
• Ability to manage allocated sellers to meet the set goals.
• Drive GMV, Listings, Promotions, Inventory and Geographic expansion.
• Seller Escalation Management – understand and solve seller problems.
• Re-activating inactive sellers.
• Guiding sellers on listing best practices.
• Educating sellers on client’s product/process/policy know-how.
• Combine business and data insights to help sellers scale their business.
• Plan and drive key business initiatives across sellers to enhance seller health.
• Create joint business plans with Top Sellers to get nonlinear business growth.

Location- Remote

Days- 6 days (Sunday off)

Shift- General 9 hours (no rotational)

**WE ARE HIRING IMMEDIATE JOINERS ONLY**

Salary- up to 13k take home + internet allowance

Interview Rounds-
1. HR Round
2. Managerial Round

Mandatorily Required Docs (post selection)–
PAN, Aadhar, Bank Details, Offer/Appointment Letter, Payslip/Bank Statement, Relieving/Experience Letter

HR Manjima- 6290266902

Job Types: Regular / Permanent, Contractual / Temporary
Contract length: 6 months

Salary: ₹10,000.00 – ₹13,000.00 per month

Benefits:

• Internet reimbursement
• Work from home

Schedule:

• Day shift

Application Question(s):

• Are you an immediate joiner?
• What is/was your current/last drawn salary?

Education:

• Bachelor’s (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

Speak with the employer
+91 6290266902