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Private Jobs / Private Sector
Nido Machineries Hiring for Customer Care Executive at Bhiwandi Full Time
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· Respond to customer queries in a timely and accurate way, via phone, email or chat
· Identify customer needs and help customers use specific features
· Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
· Update our internal databases with information about technical issues and useful discussions with customers
· Monitor customer complaints on social media and reach out to provide assistance
· Share feature requests and effective workarounds with team members
· Inform customers about new features and functionalities
Job Type: Full-time
Salary: ₹15,000.00 – ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Bhiwandi, Mumbai – 421302, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
Experience:
- Customer support: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Speak with the employer
+91 8655818832