Nido Machineries Hiring for Customer Care Executive at Bhiwandi Full Time

· Respond to customer queries in a timely and accurate way, via phone, email or chat

· Identify customer needs and help customers use specific features

· Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

· Update our internal databases with information about technical issues and useful discussions with customers

· Monitor customer complaints on social media and reach out to provide assistance

· Share feature requests and effective workarounds with team members

· Inform customers about new features and functionalities

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Morning shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Bhiwandi, Mumbai – 421302, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Customer support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 8655818832