NOKIA Hiring for Collections Specialist at Mumbai Full Time

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of is CFO Global Business Services Credit to Cash – India

In this role as Credit & Collections Specialist, you will be interacting directly with the customer Account Payable departments to progress chase invoice approvals and payments. You will have the greatest responsibility to manage key/critical customer relationships and building collaboration, including establishing team work and handover points between PM, Order Management and Customer Operations teams.

CFO is a diverse team at the frontline, delivering finance and business services, investor relations, and more across the world. Are you passionate about digital transformation, value openness and want to influence the direction of Nokia? Then, you may be the right fit!

What you will learn and contribute to

As part of our team, your responsibilities will be to:

• Proactively track and collect trade debtors & advance payments (when cash request is issued)
• Provide visibility and support follow up of invoice disputes
• Collaborate with the customer to improve invoice approval and payment lead times
• Provide forecast of expected payment of open items for current quarter
• Ensure that Nokia Cash Collection tool correctly represents the latest status of AR open items
• Increase the speed at which customer’s open items move to cash
• Challenge any failure in the process preventing fast turn-around of invoices, i.e. disputes
• Provide status and trade debtor reports for customer and CT meetings
• Support achievement of customer Overdue and cash targets
• Support business controllers with sales of receivables administration, due date amendments
• Provide accurate cash forecasting
• Highlight E2E process improvements when inefficiencies exist
• Follow-up liquidation cases (if any)

Your skills and experience

• Degree in Economics, Finance, Business Administration or any other related field
• Fluent language skills in English
• Problem Solving / Organization / Prioritization skills
• Expert knowledge in MS Excel
• Relationship building, able to build collaborative partnerships with internal and external teams
• Business Orientation (Credit / Collections / Sales / OM)
• Working across boundaries and with virtual teams
• Contract Management knowledge preferable

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.