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Private Jobs / Private Sector
NTEK consulting Pvt Ltd Hiring for Customer service representative (chat process) at Mumbai Full Time
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Handling chat and providing resolution to the query and upsell.
Products (Broadband/Television/Landline)
Process Requirement:
Ø Chat Handling
Ø Should be able to manager dual concurrency chat window
Ø Performance and Sales incentives (Sales amount not to be disclosed)
Ø Objection handling skills
Ø 24*7 shifts
Ø 2 days rotational work offs in a week
Ø Good communication skills
Ø Typing skills: 20 wpm with 90 % accuracy
Job Types: Full-time, Regular / Permanent
Salary: ₹16,000.00 – ₹22,000.00 per month
Schedule:
- Night shift
- Rotational shift
- UK shift
- US shift
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Required)
Language:
- English (Required)
- Hindi (Required)